Some list subscribers to the Tenant Update list are reporting that they are not getting our e-mail updates. This may be due to new technology called anti-spam filtering. Please read below to learn more about anti-spam filtering.

As this technology evolves and is applied more and more, you may find that you will stop getting e-mail updates from us. Some of the providers that are now using this feature include AOL, EarthLink, and CompuServe, as well as e-mail programs such as Outlook and other corporate e-mail servers.

If this happens to you, please make sure that your e-mail service provider or program is not filtering our messages out for Spam.

Our message headers always begin with ST/PCV-TA and come from either "stpcvta.org" or "stpcvta@onebox.com". For more details on what Spam filtering does and how to control it please see below:

** This Message is Informational Only. **
** We Cannot Respond to Queries Regarding this Message . **

1. What does an Anti-Spam service do?

Your e-mail provider or program examines -- using sophisticated scoring algorithms -- each e-mail you receive and a determination is made as to the likelihood that the e-mail is Spam. If the message appears to be Spam, the system "quarantines" the e-mail.

2. What if I want to receive a message that the system thinks is Spam?

Most Anti-Spam systems provide a Spam folder or Summary Report that lists all quarantined messages. Here, you are given the option to release any quarantined e-mail and have it delivered to your Inbox.

3. How do I allow or block particular senders so that I always/never receive their e-mail?

Generally, you to decide whom you receive e-mail from. In principle there are two lists, a "Blocked Senders List" and a "Safe or Trusted Senders List". To learn more, ask your e-mail service provider or check your e-mail program’s junk mail filtering capabilities.

We hope this information has been useful to you.

Thank You,
ST/PCV-TA